Omnichannel retail strategies
10 articles
Retail's next growth engine is not transactions but services. From Walmart to McDonald's Brazil, leading brands are building services platforms that monetize assets, deepen loyalty and transform customer relationships.
FairPrice Group is redefining grocery retail by combining AI, omnichannel innovation, and social purpose. At NRF, CEO Vipul Chawla explains how technology is making stores more human, profitable, and future-ready.
Businesses equipped with a "Digital Transcendence Strategy" - one that seamlessly connects the physical and digital worlds - are poised to master the future economy. This involves digitizing all physical structures and rethinking our interaction with them.
Successful retailers connect online and offline channels by empowering in-store associates with conversational commerce tools, boosting conversion and customer experience.
Digital is "dead" due to a lack of "Digital & Physical Cohesion," which prevents organizations from effectively influencing the path to purchase. The article explores the reasons for this divide.
NRF is launching "Retail's Big Show Europe" in partnership with Comexposium, rebranding Paris Retail Week to bring a new global retail event to Paris in September 2025.
Fabletics is pioneering a flexible retail model through its customer-focused Vision Membership Program, hyper-localization, influencer marketing, and commitment to sustainability.
Explore the top retail trends for 2024 from the NRF Agenda, highlighting AI, omnichannel retailing, sustainability, and more. Discover how these trends are shaping the future of retail.
Yes, the title may be a little clickbait but you’re here, so please give me a brief "virtual" minute to explain. On my morning walk to South Ealing Tube station (pictured above) I am constantly...
What do you get when you multiply approximately 30 million commissioned in-store associates with 2.1Bn smart phone users and square root the $28Trn retail market? A recipe for revenue. In a world...
