Omnichannel retail strategies
10 articles
On Chief Technology Officer Narek Verdian shares how mobile POS, tap to pay, AI-driven personalization, and omnichannel data are reshaping retail stores. In conversation with Adyen's Roland Palmer, he explains why human experience remains at the center of innovation.
Best Buy's Chief Supply Chain Officer Mark Irvin explains how data, digital twins and partnerships are reshaping its North American logistics network. From AI driven sourcing to zero waste distribution centers, here is how the $42 billion retailer is building a smarter supply chain.
Retail's next growth engine is not transactions but services. From Walmart to McDonald's Brazil, leading brands are building services platforms that monetize assets, deepen loyalty and transform customer relationships.
Rachel Dalton of Kantar reveals the four retail themes shaping 2026, while Denise Incandela explains how Walmart Fashion is elevating style, modernizing brands, and capturing new customers.
FairPrice Group is redefining grocery retail by combining AI, omnichannel innovation, and social purpose. At NRF, CEO Vipul Chawla explains how technology is making stores more human, profitable, and future-ready.
NRF is launching "Retail's Big Show Europe" in partnership with Comexposium, rebranding Paris Retail Week to bring a new global retail event to Paris in September 2025.
Fabletics is pioneering a flexible retail model through its customer-focused Vision Membership Program, hyper-localization, influencer marketing, and commitment to sustainability.
Explore the top retail trends for 2024 from the NRF Agenda, highlighting AI, omnichannel retailing, sustainability, and more. Discover how these trends are shaping the future of retail.
Yes, the title may be a little clickbait but you’re here, so please give me a brief "virtual" minute to explain. On my morning walk to South Ealing Tube station (pictured above) I am constantly...
What do you get when you multiply approximately 30 million commissioned in-store associates with 2.1Bn smart phone users and square root the $28Trn retail market? A recipe for revenue. In a world...
