Agentic Commerce
How autonomous AI agents are reshaping shopping — from discovery to checkout — without human intervention.
Agentic commerce represents the next frontier of retail technology, where AI agents autonomously browse, compare, negotiate, and purchase on behalf of consumers. This pillar tracks the rise of AI-native shoppers, autonomous purchasing agents, and the infrastructure retailers need to serve machine customers alongside human ones. From conversational commerce to fully autonomous supply chain ordering, agentic commerce is redefining what it means to "go shopping."
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Latest Agentic Commerce Articles
The Rise of Agentic Commerce and What AI Means for the Future of Shopping
At NRF, leaders from PayPal, Home Depot, and Wayfair discussed the rise of agentic commerce and what AI means for the future of shopping. The panel explored trust, merchant control, and how retailers should prepare for AI-driven discovery and transactions.
Reinventing Retail for AI-Native Shoppers
As AI reshapes how consumers discover and buy products, leaders from Frasers Group and Microsoft share how retailers can adapt to agentic commerce and AI-native shoppers.