AI in Retail
Artificial intelligence is transforming every aspect of retail, from personalized recommendations to automated inventory management.
Artificial intelligence is revolutionizing the retail industry at an unprecedented pace. From machine learning algorithms that predict consumer behavior to computer vision systems that enable cashierless checkout, AI is reshaping how retailers operate and serve their customers. Our comprehensive coverage explores the latest AI innovations, implementation strategies, and the real-world impact on retail operations and customer experience.
State of Play
72% of top-50 global retailers now use generative AI in at least one customer-facing workflow, up from 38% in 2024.
Updated Feb 2026AI-powered product search and recommendation engines are driving 15-25% increases in average order value for early adopters like Walmart, Target, and Zalando.
Updated Jan 2026Agentic commerce—where AI agents autonomously browse, compare, and purchase on behalf of consumers—is projected to influence $150B in retail transactions by 2027.
Updated Feb 2026Store associates equipped with AI copilots report 30% faster inventory resolution and 20% higher customer satisfaction scores in pilot programs.
Updated Jan 2026
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