News and analysis on generative AI applications in retail, from product design to customer experience.
7 articles
At Shoptalk, Reddit CEO Steve Huffman revealed why human conversations still outweigh AI when it comes to purchase decisions - and what that means for the future of retail.
Learn how Amazon, Gallo, Okado, and Anthropic are transforming retail with AI, cloud computing, and data-driven decision-making across supply chains and customer experience.
Grammarly is evolving beyond grammar. CEO Shashir Mehrotra explains why the company rebranded to Superhuman and how embedded AI agents are reshaping productivity, education and enterprise workflows.
At NRF 2026, Target CTO Prat Vemana and OpenAI's Ashley Kramer share how AI is transforming retail through conversational search, agentic AI, team member productivity, and vendor automation.
At NRF, leaders from PayPal, Home Depot, and Wayfair discussed the rise of agentic commerce and what AI means for the future of shopping. The panel explored trust, merchant control, and how retailers should prepare for AI-driven discovery and transactions.
Google CEO announces Universal Commerce Protocol and agent-led retail strategy at NRF 2026, positioning AI as the next foundational platform for commerce.
At NRF, LVMH leaders Gonzague de Pirey and Soumia Hadjali shared how artificial intelligence is being deployed to elevate creativity, craftsmanship, and client relationships across luxury. Their approach prioritizes humanity, trust, and long-term brand desire over efficiency alone.
