Tag

AI Retail

2 articles

A Shift You Can't Ignore: Inside Retail's Changing Consumer Mindset

At Shoptalk Spring 2026, new research reveals consumers are fundamentally rewiring how they shop, spend, and decide — with ~40% preferring saving over spending.

Apr 1, 2026

Customer Experience

Customer Journey Trends Defining Retail in 2026

The way people shop has fundamentally changed. Today's consumers move fluidly between platforms, blending online discovery, in-store experiences, and AI-driven interactions into a single, continuous journey.

Mar 31, 2026