In-store management, staffing, and operational efficiency
8 articles
Kohl's is implementing a bold new strategy under Tom Kingsbury, focusing on enhancing customer experience, simplifying value, managing inventory, and strengthening its balance sheet, with Sephora partnership and diverse product offerings at its core.
To thrive, retailers must embrace robotics and AI to solve labor shortages, improve inventory, and secure operations. Strategic adoption, starting small and scaling gradually, is key to success.
Kowalski's Markets excels in creating an elevated shopping experience through exceptional merchandising, curated products, and digital checkouts, with further growth potential in deeper digital integration.
WorkJam’s CEO and founder, Steve Kramer, reveals how his platform is transforming retail workforce management by enhancing communication, scheduling, and task management, leading to reduced attrition and improved efficiency.
With average screen attention spans now just 47 seconds, retailers must simplify stores, reduce clutter, and strategically allocate products to meet evolving consumer needs.
Building a thriving retail community requires consistent effort and genuine engagement, focusing on inclusive values, engaging experiences, and authentic interactions to drive growth and loyalty.
Retail workers face unprecedented abuse, with 41% experiencing weekly threats. Urgent reforms, including legislative changes, security investments, and cultural shifts, are needed to create a safer retail environment and protect employees.
HappyOrNot CRO Tim Waterton discusses how real-time feedback transforms retail, driving operational improvements and sales increases through sophisticated data analysis and AI-driven insights.
