Retail employment, labor trends, and workforce development
10 articles
Innovation is a culture, not a stand-alone activity, and true growth comes from protecting customers, fostering collaboration, listening, allowing for failure, maintaining a flat corporate structure, and prioritizing customer experience.
The author explores investing in Seth Godin's altMBA program for digital leadership, highlighting its non-traditional approach and the value of continuous self-development in a rapidly changing corporate world.
Successful retailers connect online and offline channels by empowering in-store associates with conversational commerce tools, boosting conversion and customer experience.
Suicide is the biggest killer of men between 20 and 49, and the author shares personal experiences of loss to highlight the importance of speaking up and seeking support.
To thrive, retailers must embrace robotics and AI to solve labor shortages, improve inventory, and secure operations. Strategic adoption, starting small and scaling gradually, is key to success.
WorkJam’s CEO and founder, Steve Kramer, reveals how his platform is transforming retail workforce management by enhancing communication, scheduling, and task management, leading to reduced attrition and improved efficiency.
AlixPartners' 2024 "Disrupt or Be Disrupt" report highlights six key trends and offers strategic recommendations for retail leaders to navigate the evolving industry, embrace efficiency, and capitalize on new opportunities.
Retail workers face unprecedented abuse, with 41% experiencing weekly threats. Urgent reforms, including legislative changes, security investments, and cultural shifts, are needed to create a safer retail environment and protect employees.
Dive into the holiday hiring trends spearheaded by retail giants such as Amazon, Target, and Walmart, shedding light on the retail industry’s economic health and customer service strategies.
What do you get when you multiply approximately 30 million commissioned in-store associates with 2.1Bn smart phone users and square root the $28Trn retail market? A recipe for revenue. In a world...
