Technology partner

ReturnPro

Turning returns into recovered margin

ReturnPro works on the reverse side of retail, where an estimated 890 billion dollars of returned goods needs grading, routing and resale. The company argues returns are a margin opportunity rather than a cost line, and we test that claim against operator experience.

Headquarters: Palm Beach Gardens, United States
Founded: Founded 2008
Website: Official site

Supply Chain

Technology

#returnpro

Latest ReturnPro coverage

A returns box with a folded denim shirt, a long receipt itemising return costs totalling $890 billion, a barcode scanner and a sign reading The Returns Problem, $890 Billion and Growing.

ReturnPro's Sender Shamiss: Retail's $890 Billion Returns Problem Has Become a Margin Opportunity

ReturnPro CEO and co-founder Sender Shamiss argues that retail's $890 billion returns problem is now a margin opportunity, spanning prevention, fraud detection, intelligent routing and recommerce.

14 August 2026