Technology News
Explore how technology is reshaping every aspect of retail, from AI-powered personalisation and automated supply chains to checkout innovation and digital transformation strategies that are defining the future of commerce.
Latest Technology Articles
Page 1 of 2 - 21 articles
Cybersecurity Is Now a Board Issue, Not Just a Technology Problem
Speaking to The Retail Podcast at NRF APAC 2026, DFI Retail Group Chief Executive Scott Price argued that customer trust, information sharing and board-level accountability must become central to how the retail industry responds to cyber risk.
Jabra Bets on Voice as the Gateway to AI for Retail's Frontline Workers
Andrew Doyle, VP for Frontline Workers at Jabra, argues that voice is becoming the natural interface between retail associates and AI agents - and that audio quality decides whether those systems work on the shop floor.
From Products to Ecosystems: Nagarro's Vision for the AI-Powered Future of Retail
AI's biggest impact on retail may not come from chatbots or personalisation. Rahul Mahajan, Global CTO at Nagarro, argues the deeper opportunity lies in rebuilding how retailers forecast demand, interact with data and connect products with services.
NVIDIA's Vision for AI in Retail: Shopping Assistants, Digital Twins and the Rise of Physical AI
NVIDIA's Azita Martin on how generative AI, digital twins and physical AI are moving retail from pilots into stores, distribution centres and e-commerce.
H2O Retailing Rebuilds Japanese Retail Around Unified Commerce
H2O Retailing Corporation is modernising its technology foundations to connect data, AI, stores and human service around a single customer relationship.
JD Outdoors Left Its Legacy Ecommerce Platform Behind to Accelerate Innovation
Nichola Toner, Andy Burton and Peyman Naeini explain why digital transformation starts with business strategy, not technology.
ASOS, Nestlé, L'Oréal: People Make AI Work in Retail
At Shoptalk Europe, leaders from ASOS, Nestlé and L'Oréal told Jordan Berke of TOMORROW that the bottleneck for AI in retail is not technology - it is people, change management, and the operating system around the tools.
Unlimitail, Douglas, Nectar360 on Retail Media's Next Chapter
Executives from Unlimitail, Douglas Group and Nectar360 explain why the future of retail media depends on talent, measurement and omnichannel personalisation.
Holden Bale: 88% of Retailers Have Deployed AI, Only 6% Can Prove It Made Money
Merkle Global Chief Strategy Officer Holden Bale told Shoptalk Europe that 88% of enterprises have deployed AI but only 6% can prove EBITDA value, and laid out the five patterns separating real execution from performance.
The Protocol War That Will Decide the Future of Retail
As AI agents go shopping on our behalf, retailers face a new choice: which agent ecosystems to join, and which to ignore.
AI in Physical Retail Is No Longer a Pilot - Vitamin Shoppe and Tecovas at Shoptalk 2026
At Shoptalk 2026, The Vitamin Shoppe and Tecovas showed that AI in physical retail has moved past pilots - one engineer, two-week builds and 36-hour apps are now reshaping how associates serve customers in the store.
AI, Creators and Content Scale Are Redefining Social Media Strategy in Retail
Insights from Meta, American Eagle, Wayfair, and Within at Shoptalk Spring 2026 reveal a turning point in retail. Social media is no longer just part of the mix. It is becoming central to how consumers discover, engage with, and buy from brands.
Companies in Technology
Dedicated profiles collecting our coverage of each business.
- AmazonThe marketplace that set the pace for modern retail
- WalmartScale retail meeting software ambition
- TescoBritain's grocery bellwether
- NVIDIAThe compute layer behind retail AI
- JabraVoice as the interface for frontline work
- ReturnProTurning returns into recovered margin
- NagarroSystems integration for retail ecosystems
More Technology coverage
Older reporting from this section - rotated daily so every article stays one click from the hub.
- Next-Gen Retail Powered by AI and Cloud Technology
- Uber Bets on Autonomous Vehicles: Inside the Race to Scale Robotaxi Networks Globally
- IPOs Reopen, AI Dominates, and Fintech Evolves: What Venture Capital Looks Like in 2025
- From Neuralink to Science Corporation: Max Hodak on Brain Implants, AI, and the Next Frontier of Human Intelligence
- Qualcomm CEO Cristiano R. Amon Unveils AI Everywhere Strategy at Web Summit
- From Grammarly to Superhuman: Shishir Mehrotra on Building the Next Era of AI Productivity
- Taco Bell's Digital Playbook: Loyalty, AI and the Power of Fandom
- Ralph Lauren and Microsoft Celebrate 25 Years of Innovation Shaping the Future of Luxury Retail
What Technology Topics Do We Cover?
Explore how technology is reshaping every aspect of retail, from AI-powered personalisation and automated supply chains to checkout innovation and digital transformation strategies that are defining the future of commerce.