Exploring next-generation retail store concepts, formats and technologies shaping the future of physical retail.
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From Frasers Group's pursuit of Hugo Boss and Tesco's quick-commerce expansion to Nike's China recalibration and FairPrice's smart-store platform, five stories reveal that retail's next battle is about controlling the customer relationship.
At Shoptalk Spring 2026, leaders from Simon Property Group, Target, and Glossier revealed how physical stores are becoming irreplaceable spaces for culture, community, and emotional connection.
The way people shop has fundamentally changed. Today's consumers move fluidly between platforms, blending online discovery, in-store experiences, and AI-driven interactions into a single, continuous journey.
With over 3,000 stores and 20 million weekly customers, Action's CEO Hajir Hajji proves that disciplined simplicity - not complexity - is the key to scaling retail across Europe.
Shoptalk Luxury launches in Abu Dhabi, bringing global retail leaders together to explore luxury retail strategy, hospitality driven experiences, technology innovation, and evolving consumer behavior.
Derek Sulger, chairman of Shanghai Tang, reveals strategies for experiential luxury retail, catering to Asian consumers, and blending fashion, hospitality, and art for unforgettable brand experiences.
Michael Chalhoub, CEO of the Chalhoub Group, shares strategies for luxury retail growth in the Middle East, expanding Level Shoes to the US, and navigating market complexities.
Daniel Herrmann, Managing Director of COS, shares how product excellence, disciplined brand building, and flagship store investment are fueling growth for the global fashion brand.
Lane Crawford is reimagining the department store model through independent designers, customer co-creation, and relationship-driven retail. Discover how the 175-year-old Hong Kong retailer is building the future of luxury commerce.
On Chief Technology Officer Narek Verdian shares how mobile POS, tap to pay, AI-driven personalization, and omnichannel data are reshaping retail stores. In conversation with Adyen's Roland Palmer, he explains why human experience remains at the center of innovation.
At an underground New York event, Marine Layer's Patch Bar offered a live example of how customisation is moving from novelty to the heart of retail experience.
Retail leaders offer insights into the future of grocery, highlighting the importance of understanding the customer journey, unlocking new revenue, and evolving physical stores and marketing for success. New Paragraph
Continuously updated briefings that put this coverage in context.
