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Stay up to date with the latest breaking retail news and industry developments. Our daily coverage spans AI adoption, market shifts, competitive strategy and the trends reshaping how the world shops.
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Know Your Customer or Lose Them to Someone Who Does: The Sharpest Lessons From World Retail Congress 2026
Zalando's AI engine, Primark x Unhidden, and Fressnapf's 2030 ambition: the sharpest customer-first lessons from World Retail Congress 2026 in Berlin.
Adidas, Lululemon and Ulta Beauty Rewrite Customer Loyalty
At a Deloitte retail leadership panel, executives from Adidas, Lululemon and Ulta Beauty explained how community, localisation and data are replacing points-based loyalty as the new competitive advantage in retail.
The Retailers Winning With AI Are Not the Ones You Think
Tesco, REWE, Zalando and Walmart are pulling ahead not because of AI, but because customer insight is the operating system they let AI scale.
Strait of Hormuz Oil Shock and AI Boom Reshape Global Retail
Deloitte economist Dr Kalish set out how Iran's closure of the Strait of Hormuz, rising inflation and an AI-fuelled investment surge are reshaping the global economic backdrop for retail.
Meta Declares the Era of Link in Bio Over as It Puts Creators at the Heart of Commerce
At Shoptalk Spring in Las Vegas, Meta's Nicola Mendelsohn unveiled six new products and a clear thesis: the future of retail runs through AI, creators, and the conversation thread.
Dutch Bros Scales Culture, Customization and Community Into a National Growth Engine
Christine Barone and Tanner Davila explain how Dutch Bros is scaling Broista culture, drink customization and community moments into a national growth engine on the road to 2,029 stores by 2029.
Target's Big Bet on Stores: 2,000 Locations as Community Hubs
Target is turning more than 2,000 stores into community-driven destinations with a guest experience framework built on easy, inspiring and welcoming, plus 2,000 weekly Saturday events.
Where Simplicity Meets Scale: Action's Approach to Modern Retail Execution
With over 3,000 stores and 20 million weekly customers, Action's CEO Hajir Hajji proves that disciplined simplicity - not complexity - is the key to scaling retail across Europe.
Walmart Fashion's Transformation: Denise Incandela on Growth, Style, and Retail's Future
Rachel Dalton of Kantar reveals the four retail themes shaping 2026, while Denise Incandela explains how Walmart Fashion is elevating style, modernizing brands, and capturing new customers.
Sundar Pichai's NRF Keynote Signals a New Era for AI-Powered Retail
Google CEO announces Universal Commerce Protocol and agent-led retail strategy at NRF 2026, positioning AI as the next foundational platform for commerce.
NRF BIG SHOW USA
NRF is in less than 2 Days and who better to plan this years Big Show with then Jill Dvorak, MBA from NRF to unpack how the team is building the 2026 global theme “The Next Now” into every part of the show – from the AI content to how sessions actually run.
Amazon Leads Retail OS 2026 for Speed & Meaning
The Retail Operating System 2026 emphasizes speed, relevance, and customer ease through a framework where culture becomes a capability, experience is productized, and pragmatic AI drives growth. It outlines critical trends and a strategic loop for retailers to thrive in a rapidly evolving market.
More News coverage
Older reporting from this section - rotated daily so every article stays one click from the hub.
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Stay up to date with the latest breaking retail news and industry developments. Our daily coverage spans AI adoption, market shifts, competitive strategy and the trends reshaping how the world shops.